If items are out of stock or have bumped up in price, check, and Surface series screen/digitizer assemblies: Links for newer parts will be added when they become available. Optional: iOpener kit or a generic microwaveable heat pad can make the process easier and safer to distribute heat evenly across the screen or chassisĪffiliate links are provided for parts that are available at retail.blue painters tape – for cracked screens to prevent shards of glass from flying away.safety glasses – necessary for any cracked screen repairs.3mm width double-sided tape – Tesa and 3M brands work best.precision screwdriver kit with Torx T6, T5, and T4 bits.mobile phone repair tool kit with spudger and dual suction-cup pliers.hairdryer or heat gun with adjustable temperature/airflow.Recommended Tools and materials for DIY home repairs: If you are patient and willing to learn new skills, a DIY repair may be the right choice as you can easily save hundreds of dollars compared to a professional repair.3rd-party services that repair iPads and cell phones can probably repair your Surface, but they will charge a premium compared to more popular devices with easier repair techniques.If the screen or digitizer is unusable, the whole LCD/digitizer assembly for various Surface models is replaceable at home and readily available from various Amazon, eBay, and AliExpress sellers. Consider getting an adhesive screen protector as this may delay the crack propagating for a year or more. If a small crack develops on your screen, cover that area with scotch-tape immediately to reduce the likelihood of the crack propagating and cutting your finger.
Out-of-warranty costs are flat rate: Surface There are exceptions for enterprises that purchases devices in bulk but you need to talk to your sales rep to get specifics. After ~5 years, devices are usually removed from the device repair list so you’re on your own after that. But upgrades are unlikely so don’t bet on it. You may get a free device upgrade such as being upgraded from a Pro 5 to a Pro 6 a Core i3 to Core i5 CPU depending on the refurbished stock on hand. You will likely get a fresh battery or one with fewer than 20 charge cycles on it along with a scratch-free screen. The condition of the device you get from Microsoft will be restored to “like new”. Microsoft only repairs your exact machine for some models – for many models they simply swap devices with a previously refurbished unit which means you’ll have the hassle of re-installing all your software from scratch.
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